Refund & Cancellation Policy

Refund Policy

We offer a 24-hour refund window for technical issues ONLY. Refunds are not available for change of mind, non-use, or any reason other than platform malfunction.

To request a refund:

• Contact us at contact@interviewguru.io within 24 hours of purchase
• Provide video evidence or screenshots showing the platform is not working
• Include your account email and transaction details
• Refunds will be processed within 5-7 business days

Note: Issues like slow performance, personal preferences, or expected features are not eligible for refunds.

Cancellation Policy

You can cancel your subscription at any time. Upon cancellation:

• Your subscription remains active until the end of your current billing period
• You will not be charged for the next billing cycle
• No partial refunds are provided for unused portions
• You can continue using the service until your billing period ends

To cancel your subscription, go to your Profile > Subscription Settings in your account.

Subscription Details

Our service is priced at:

• Monthly Plan: $29.99 USD per month
• Quarterly Plan: $69.99 USD per quarter

The subscription includes:

• Full access to InterviewGuru.io platform
• AI-powered interview preparation tools
• Customized learning pathways
• All future updates and features

Failed Payments

If your payment fails, you have a 7-day grace period to update your payment information before account suspension.

Duplicate Purchases

Accidental duplicate purchases on the same account will be refunded upon verification.

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Contact: contact@interviewguru.io